The Annual and Board of Directors Meeting for Westin Kaanapali Ocean Resort Villas was held on Friday, December 13, 2013 which coincided with the 10th Anniversary of Westin Kaanapali Ocean Resorts Villas (South). Cheri attended the meeting and took notes which we would like to pass along to you.
The meeting began with an hour and half slide presentation where representatives of each department discussed what has been done around the resort during the past year and what plans they have for the future.
The resort was awarded The State of Hawaii Green Business Award on May 22, 2013 and received the AAA 4 Diamond award through 2015.
Restaurant highlights:
Pulehu, an Italian Restaurant
Pulehu, an Italian Restaurant, was voted “Best Italian Restaurant” and “Best Wine List” by No Ka Oi Magazine. It also received The Noble Chef Award and Award of Excellence on Oct. 26, 2013. The produce used at the restaurant is 90% Hawaii sourced and the restaurant has partnered with Ho opono Farms which uses no electricity or gas to grow their produce.
Ocean Pool Bar and Grill is offering a new “local, fresh and healthy” menu.
Pailolo Bar and Grill which is a 9 TV Sports Bar has extended its hours to offer food and beverage to late check-ins. They are now open from 10:30am to 10:00pm.
Spa Helani has added new Ocean View massage cabanas where guests can enjoy an Oceanside massage from 10:30am – 4:00pm daily. New treatments include Aroma Therapy, Polynesian Ritual, Ocean Ritual and a Naughty and Nice $300.00 gift Certificate includes a Westin Robe.
4th of July: Instead of fireworks at Westin Kaanapali Ocean Resorts this year, they dropped 60,000 orchids from a helicopter and 300 people at the resort collected the flowers to make lei’s.
Rooms Division: Westin has implemented the following two training programs regarding checking in and checking out – Welcome Training and Farewell Training so owners can feel better upon checkin and when leaving! Westin is dedicated to ongoing training in every department and received the Proven Solutions Award.
Security and Transportation: Six new shuttles have been added to the transportation system and they reported over 300,000 in ridership last year.
Guest experience comments: Westin Kaanapali Ocean Resorts was ranked #1 or First for the past 11 months and received over 75% “Thank you” comments.
Westin Kaanapali Pirate Ship
Pool refurbishment and pool area improvements: The pool deck paint was refreshed and new ropes installed. The Pirates pool and water fountain were updated and ADA chairs were added. The South pool was closed for 2 months and was resurfaced along with LED lights installed in the pool and Jacuzzi giving the area a whole new look. The Water Sports Shed was redone with a fresh new look and towel bins have been added to the pool area.
Grounds and miscellaneous additions and improvements:
The path lighting has been replaced.
There are now two electric vehicle charging stations.
The Ocean Front units have replaced the chaise lounges with new ones.
The Discovery Room in the kid’s area has been upgraded.
As of Jan. 2014 all of WKORV and WKORV N will be non-smoking. Smoking will only be allowed in designated smoking areas.
Westin Sustainability Vision Report:
28% reduction in Energy in 2013
30% reduction in water in 2013
20% less waste overall
The timeshare law in Maui:
As many of our Westin timeshare owners are aware of, there is litigation in the works with The County of Maui. Timeshares on the island of Maui are taxed 70% higher than hotel guests. According to one of the Board members it is a violation of Federal, Constitutional and the Hawaii Constitution.
The Westin Kaanapali Ocean Resort management has been active in attending and speaking at the Council Meetings on island. As the Broker for Advantage Vacation, I have addressed the Council numerous times regarding the unfairness of the tax as well. To view my address to the Council Meeting, click on: Syed Sarmad at Maui Council Meeting.
Are you interested in purchasing a Maui timeshare at the Westin Kaanapali? Click on Westin Kaanapali Ocean Resort Villas for sale to view our current listings.
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Advantage Vacation is a licensed timeshare resale brokerage located at the Lahaina Cannery Mall in Lahaina, Maui. We are leaders in the secondary market of timeshare resales and are members of the American Resort Development Association (ARDA) and Accredited Members of the BBB with an A+ rating.
In order to better serve our clients, we have expanded our services to include general real estate. The real estate professionals at Advantage Vacation look forward to providing full service for all your real estate and timeshare resale needs.
Our licensed real estate professionals have over 35 years of experience and expert knowledge of resort, hotel, vacation clubs and points-based timeshare resales.
We never charge an upfront fee for clients who want to sell a timeshare and only receive a commission, paid from escrow, when the transaction is closed.
If you want to buy a timeshare, you can be assured you are working with professionals that believe honesty and integrity are the most important aspects of the business they are in – timeshare resales.
Whether you want to buy a timeshare or sell a timeshare, buy or sell something in the general real estate market, they will be with you every step of the way – before, during and after the transaction is completed. Our business has been built on relationships and we pride ourselves on providing excellent service to our clients.
Advantage Vacation is using Twitter and Facebook to help educate people on the changes in the timeshare industry, along with current timeshare tips, up to date timeshare news and timeshare FAQ’s.
