Update:
Hawaii Governor’s Sixth Emergency Proclamation continues to strongly discourage non-essential travel to West Maui through October 17, 2023 and the Hawaii Tourism Authority, in alignment with Hawaii Governor Green, urges visitors to refrain from going to West Maui (including, Lahaina, Napili, Kā’anapali, and Kapalua). We understand that Maui is a special place for our Owners and guests. Thank you for your understanding during this difficult time, as we support our associates’ focus on recovering their lives and community. Further updates on the resort’s operating status will be provided at the below pages.
The Westin Kā‘anapali Ocean Resort Villas
· 6 Kai Ala Drive, Lahaina Hawaii, United States, 96761
Important Alerts Guests should be aware of the following:
UPDATE:
Updated August 31 at 5 p.m. ET
Hawaii Governor’s Sixth Emergency Proclamation continues to strongly discourage non-essential travel to West Maui through October 17, 2023 and the Hawaii Tourism Authority, in alignment with Hawaii Governor Green, urges visitors to refrain from going to West Maui (including, Lahaina Napili, Ka’anapali, and Kapalua).
Maui continues in its efforts to recover after the devastating wildfires that destroyed Lahaina and surrounding . Unfortunately, several hundred of our associates have lost their homes, loved ones, and memories in the fires. With limited staffing, we are trying to, among other more pressing items, provide security to the property, stability of the resort, and more. In addition to the impact on our associates, these wildfires have affected the West Maui area around the resort. Many local businesses are not operating, resulting in limited, or no, access to places such as fuel stations, restaurants, golf courses, and grocery stores. A curfew remains in place in West Maui from 10 p.m. to 6 a.m. in those areas designated by Maui Police Department checkpoints. While power has been restored to the resort, this might only be temporary, and power could go out at any time due to the current unstable infrastructure. The resort has been affected by periodic loss of power, and those on Maui are being advised to limit non-essential usage of electricity. Due to weather conditions, there continues to be the potential for new wildfires, as evidenced most recently on Aug. 26 when a brush fire near Lahaina prompted Maui authorities to evacuate a neighborhood. We understand that Maui is a special place for our Owners and guests. Thank you for your understanding during this difficult time, as we support our associates’ focus on recovering their lives and community. updates on the resort’s operating status will be provided on this page.
Wildfires in Hawaii:
How You Can Help Our hearts are with all impacted by the devastating wildfires on the island of Maui, the home to many of our dedicated associates. We know Maui is a place many of you hold close to your heart and you may be anxious for a way to help. At the present time, we currently estimate that several hundred MVW associates and their families across the nine impacted Maui properties have sustained significant damage to, or loss of, their homes and their belongings. To help support recovery and relief efforts, we invite you to donate to the Company Relief Fund here. Your contribution, no matter the size, can make a meaningful difference in the lives of those in need.
Cashless Resort
There is no cash available at this resort and credit cards are the only acceptable form of payment.
Service Animal Policy
Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted
Bringing a pet to the resort will result in a room recovery fee. In the event we discover that you have brought
pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked
to take your pet to a local, third-party boarding facility.
Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and
result in a monetary penalty and/or imprisonment.
Amenity Status
The current status of resort amenities and services is subject to change at any time. Please continue to check
website frequently for updates prior to your upcoming reservation.
Closed
· Activities (On-Site)
· Activity Center
· BBQ Grills
· Beach Services
· Bicycle Rentals
· Concierge
· Fitness Center
The WestinWorkout® Fitness Studio is open 24 hours.
· Fitness Class
· Golf Course (On-Site)
· Hot Tub(s)/Spa(s)
· Housekeeping
· Jogging Path
· Kid’s Club
· Mini-Golf Course
· Movie Theater
· On-Site Convenience Store
Kai Ala Market (North Tower) is open from 6:30 a.m. to 8 p.m. Monday through Thursday and 6:30 a.m. to 9 p.m. Friday through Sunday. Pu’ukoli’i General Store (South Tower) is open from 8 a.m. to 8 p.m. daily.
· On-Site Restaurant
Auntie’s Kitchen is now open daily from 7:30 a.m. to 9 p.m.:
o Breakfast and Rise & Shine Happy Hour are available from 7:30 a.m. to 11 a.m.
o Lunch is available from 11 a.m. to 2 p.m.
o Happy hour is from 2 p.m. to 5 p.m. daily.
o Dinner is available from 5 p.m. to 9 p.m.
o Self-ordering is available.
o Poolside service hours are from 10:30 a.m. to 5 p.m. daily.
Pūlehu, an Italian Grill is temporarily closed.
· Pool Bar/Grille
Pailolo Bar & Grill is now open for lunch and dinner from 11 a.m. to 9 p.m. daily:
o Lunch is available from 11 a.m. to 2 p.m.
o Happy Hour is from 2 p.m. to 5 p.m. daily.
o Dinner is available from 5 p.m. to 9 p.m.
o Poolside Service Hours are from 11 a.m. to 6 p.m. daily.
o Self-ordering is available.
o Live entertainment will be available from 5 p.m. to 8 p.m. Monday through Wednesday.
· Pool Chairs
· Pool(s)
· Spa Services
9 a.m. to 4 p.m. Monday through Friday; 9 a.m. to 3 p.m. Sunday (Retail lobby only)
· Sports Courts
· Steam Room/Sauna
· Valet
Shuttle service is available on a modified schedule.
· Poolside Cabanas
