Westin timeshare resale owners and Sheraton timeshare resale owners (with Elite status) recently received a letter from Suzanne Clark, Vice President of Owner Services for Vistana Signature Network announcing effective yesterday, January 26, 2017 a $59 fee will be applied any time an Owner transfers their Westin timeshare resales vacation ownership or Sheraton timeshare resales vacation ownership to a third party guest.

We have copied the letter in its entirety (with editing) for your review:

“Happy New Year! We look forward to serving your vacation ownership needs in 2017.

Westin Kaanapali Ocean Resort Villas North

Please be advised that effective January 26, 2017, a $59 fee will be applied any time an Owner transfers their Vacation Ownership Interest reservation to a third-party guest. This is a result of the volume of requests we receive for these transactions and the resources required to provide this service.

A third-party guest is either someone not listed on the ownership contract or checking in prior to an Owner’s arrival.

As a valued Vistana Signature Network™ Elite Member, your fee is reduced from the standard $59:

  • 5-Star Elite          $39
  • 4-Star Elite          $49
  • 3-Star Elite          $49

Arrangements for third-party guests must be made by calling Elite Special Services directly at 888-786-3548. Any of our Vacation Planning Counselors will be happy to assist you. We ask that you please refrain from calling the resort directly to add a guest name, as the front office staff will be unable to provide this service for you.

We are working to enhance vistana.com in 2017 to enable Owners to facilitate third-party guest transactions online.

We hope you get to enjoy great vacations this year. We look forward to assisting you.


Suzanne Clark

Vice President, Owner Services

Vistana Signature Experiences”


Syed Sarmad, Principal Broker for Advantage Vacation