RCI Information regarding Florida Scam targeting RCI members

by Cheri Becker

As a licensed timeshare resale broker and accredited member of the BBB with an A+ rating, Advantage Vacation, a licensed timeshare resale company in the secondary market, along with RCI President Gordon Gurnik would like to make sure all RCI subscribing members are aware of a scam currently operating in the Florida area.

Gordon Gurnik, President of RCI recently sent the following letter to RCI subscribing members in the Bradenton, Florida area.  It is posted in its entirety as written and sent to RCI members:

“RCI has learned that a third party has invited certain RCI subscribing members residing in the Bradenton, Florida area to an ‘RCI update’ meeting at a local Perkins restaurant sometime this week.

RCI has not arranged for these meetings or contracted with any party to provide an update at such meetings on RCI’s behalf.

Please exercise caution if you are contacted by anyone claiming to be related to RCI and call RCI directly at 1-877-968-7476 (RCI Points® Members) or 1-800-338-7777 (RCI® Weeks Members) with any questions.

RCI
values its members and supports efforts by the American Resort Development Association Resort Owners’ Coalition (ARDA-ROC) to help timeshare owners navigate through the secondary market. While some entities are legitimate resellers or rental agents of timeshare inventory, others are not.

For additional information, RCI members may wish to consult with their club or resort or visit ARDA-ROC’s Timeshare Resale Resource Center at http://www.ardaroc.org/roc/resource-library/default.aspx?id=2645.”

Advantage Vacation is dedicated to keeping all timeshare owners up to date and in the know about all things related to the timeshare industry.  If you or someone you know has received a similar letter or been contacted by a person claiming to be a representative of RCI, please follow the instructions above and call RCI directly at 1-877-968-7476 (RCI Points® Members) or 1-800-338-7777 (RCI® Weeks Members) with any questions.

If you receive an unsolicited call or letter from RCI and question whether it is authenticate, don’t hesitate, call RCI immediately!

Advantage Vacation is a member of the American Resort Development Association (ARDA) and offers the best buys on the timeshare re sales market today.  We never charge an upfront fee for clients who want to sell a timeshare and only receive a commission, paid from escrow, when the transaction is closed.

We have been in the timeshare industry for over 30 years and are Accredited Members of the BBB with an A+ Rating.

Advantage Vacation is using Twitter and Facebook  to help educate people on the changes in the timeshare industry along with current timeshare tips, up to date timeshare news and timeshare FAQ’s.

We hope you will follow us and our blog, Timeshare Blogging by Advantage Vacation and make your voice heard – what questions do you have?

At Advantage Vacation you can be assured you are working with professionals who believe that honesty and integrity are the most important aspects of the business they are in – timeshare re sales.  Our business has been built on relationships and we pride ourselves on providing excellent service to our clients.

Would you like more information about Advantage Vacation?

{ 1 comment… read it below or add one }

Gray Wary July 28, 2012 at 1:41 pm

I received a phone call on 10 July 2012 from ACCESS TRAVEL NETWORK and he offered to sell my “free weeks” (due, according to them, to expire in August 2012) of my timeshare. He said they “required” me to pay upfront for the booking fee of $149 per week for 10 weeks. Said they would send me a contract to consider and sign and return via fax. When I got the electronic version of the contract (11 July), that clearly stated “7 day cancellation policy” on the form, I reviewed the document and saw no protection for me after the initial period so I wrote CANCEL in large letters and faxed it back to them with a request for “immediate refund” of the charge against my card. Then I received another call from a different person offering to cut the charge in half and to issue a credit for that amount ($745) and then to call back on 12 July to “review and finalize” all the details. He left a message later that day with a “tracking number” for the credit that was going back to my credit card. Same guy called back in the afternoon of 12 July (three hours later than he told me he would call) just as I was sending another fax demanding a refund for ALL charges because my credit card had no record of that tracking number or a credit pending. When I told him I was cancelling the whole thing without ever signing the contract and that I was within my seven day window to cancel, he hung up on me. I then filed a dispute complaint with my credit card and filed an online complaint with the Florida consumers’ department. My credit card company has informed me that I have no obligation to pay until the complaint is resolved by them and the merchant.
On Saturday, 14 July, I received a message from my credit card informing me that I had received a credit of $745 from the merchant and that my card company “considered the matter resolved”. I immediately called the card company and explained that I was not satisfied with the amount (half) and that I wished to open another dispute for the remainder. They did that immediately. THIS IS STILL CLEARLY A SCAM DESIGNED TO GET AS MUCH AS POSSIBLE FROM PEOPLE WITHIN THE SEVEN DAY CANCELLATION PERIOD and thereafter nothing may be cancelled or claimed.
Have been contacted again (23 July) by PAUL ROBERTS of ATN, complaining about “your posting complaints on the Internet” about ATN and “besmirching their reputation and name”. This response might have been the result of my sending them an email detailing all the websites (~15) where I had filed a complaint against them. Even filed with the Federal Trade Commission, the Florida Attorney General’s office, the FBI (Internet crime), and the Do Not Call Registry. He offered to refund the remainder of the amount owed, “if you will withdraw all these complaints”. I told him, as soon as either refund was applied to my credit card account OR the check cleared my bank that “I would contact each website and ‘make it right”. I will not change the “facts” but I will make contact. Now it is 28 July and NO CREDIT and NO CHECK.

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